Commonwealth Bank
3,362 mentions in Australia and New Zealand, 1st of 61 in Banks for share of voice. Net sentiment sits 33 points below the peer median.
- Markets
- AU
- Categories
- Banks · Investing apps · Buy now, pay later
- Website
- commbank.com.au
Commonwealth Bank among Banks
Across: net sentiment. Size: share of voice. Ring: its sentiment mix. 5 brands with a single mention left off.
- Positive
- Neutral
- Negative
- Mixed
- Share of voice
- 28%
- 1st of 61, 3,362 mentions
- Net sentiment
- -33
- Peer median 0
- Net advocacy
- -2
- Peer median 0
- Rejection
- 4%
- 146 of 3,360 staged mentions
- 1st of 61 for share of voice
- 30th of 36 for net sentiment
- 25th of 36 for net advocacy
- 28th of 36 for past awareness
- 24th of 36 for rejection
Commonwealth Bank against its peers
The share of Commonwealth Bank's mentions at each stage, against the median of the other brands in Banks mentioned in this view (60 of them).
Every staged mention of Commonwealth Bank, 100%Rejection, the exit
Awareness
54%
+10 pts on peers (45%)
Names the brand in passing or in the news.
Consideration
7%
-3 pts on peers (11%)
Weighing it up, asking about it, comparing.
Usage
31%
Level with peers (31%)
Says they bank, invest or are insured with it.
Preference
<1%
+1 pts on peers (0%)
Chooses it over the alternatives.
Advocacy
2%
Level with peers (2%)
Recommends it to others.
Rejection
4%
+4 pts on peers (<1%)
Left it, refuses it or warns others off.
Mentions by week
- Positive
- Neutral
- Negative
- Mixed
Where the conversation happens
Mentions by source in Australia and New Zealand; the figure beside each count is net sentiment.
- Reddit2,561-27
- News554-45
- Brand pages212-76
- Reviewers and creators34-26
- Public bodies1-100
What the posts were about
Sence tags each finance post with what it covers. These are the topics of the posts Commonwealth Bank was named under; brand page posts are not tagged, so they sit under "Not tagged".
- Banking1,196-39
- Not tagged527-38
- Investing385-21
- Credit and BNPL382-31
- Payments and Fintech366-37
- Home Loans321-31
- Scams and Fraud274-31
- Money Advice209-26
- KiwiSaver and Super40-40
- Insurance35-3
Who they leave for, and who they leave
Comments that reject one brand and name another they use, prefer or are weighing up.
Losing customers to
Rejects Commonwealth Bank, names this brand instead.
- Macquarie Bank716%
- Betashares511%
- ING49%
- Bankwest37%
- Westpac37%
- Interactive Brokers37%
Winning customers from
Rejects this brand, names Commonwealth Bank instead.
- Westpac220%
- ANZ220%
- Bendigo Bank220%
- Raiz110%
- Betashares110%
- Up110%
What people actually say
A spread of comments at each stage, as written. Comments that tag or name another commenter are left out.
“It’s was chaos at Costco today! Westpac and commonwealth are down”
negativeAlso mentionsCostco, neutral sentimentWestpac, negative sentiment
News, Australia, Facebook, 15 Aug 2026
“CBA will match for loans over $700K. If it’s a significant loan amount STG/Westpac are very sharp at the moment on higher loan amounts with reasonable LVR’s.”
neutralAlso mentionsSt.George Bank, positive sentimentWestpac, positive sentiment
Reddit, Australia, 16 Sep 2026
“Commbank are the pits ASB are owned by Commbank and not much better What do you expect when their major shareholders are Blackrock,Vanguard and State Street”
negativeAlso mentionsASB, negative sentimentBlackRock, negative sentimentVanguard Australia, negative sentimentState Street, negative sentiment
Reddit, Australia, 3 Oct 2026
“You may need to consider Bankwest Breeze Platinum Mastercard - A$59/yr, they are Commbank too. 0 intl trxn fee, insurance incl.”
neutralAlso mentionsBankwest, neutral sentimentMastercard, neutral sentiment
Reddit, Australia, 26 Oct 2026
The posts that got Commonwealth Bank talked about
- 79mentions
Goodbye CBA
r/CommBank on Reddit, 25 Sep 2026 · Banking
- 69mentions
🎬 Tropfest is returning to its roots in 2027, heading back to The Domain alongside the $100,000 CommBank Emerging Filmmakers Fund to support the next generation of Australian stor
Commonwealth Bank on Facebook, 12 Oct 2026
- 60mentions
$2500 taken by scumbags
r/CommBank on Reddit, 11 Oct 2026 · Scams and Fraud
- 41mentions
5.49% Fixed to 8.10% Variable home loan
r/CommBank on Reddit, 6 Oct 2026 · Home Loans
Every brand in Banks
| Weekly | ||||||
|---|---|---|---|---|---|---|
| Commonwealth BankAU | 3,36228% | -33 | 41% | 4% | -2 | |
 NABAU | 1,20010% | -46 | 39% | 6% | -4 | |
 ANZNZ + AU | 1,18010% | -32 | 43% | 7% | -6 | |
 WestpacNZ + AU | 1,0919% | -24 | 43% | 7% | -5 | |
 Macquarie BankAU | 8097% | +27 | 66% | 1% | +8 | |
 INGAU | 4754% | -12 | 61% | 5% | -3 | |
 KiwibankNZ | 4344% | -3 | 35% | 2% | +7 | |
 Suncorp BankAU | 4043% | -20 | 51% | 4% | -2 | |
 Bendigo BankAU | 3783% | -31 | 45% | 5% | -1 | |
 ASBNZ | 3503% | -3 | 50% | 2% | +2 | |
 BNZNZ | 2632% | +10 | 47% | 2% | +3 | |
 RevolutNZ + AU | 2612% | +19 | 58% | 3% | +4 | |
 BankwestAU | 2222% | -2 | 59% | 4% | +1 | |
 UbankAU | 2122% | +5 | 55% | 3% | 0 | |
 St.George BankAU | 1511% | -20 | 49% | 3% | -1 | |
 Bank AustraliaAU | 1311% | +48 | 69% | 0% | +20 | |
 Bank of QueenslandAU | 120<1% | -37 | 41% | 18% | -15 | |
 AMPNZ + AU | 112<1% | -7 | 38% | 3% | +3 | |
| HSBCNZ + AU | 87<1% | -33 | 54% | 1% | -1 | |
 ME BankAU | 78<1% | -42 | 53% | 10% | -8 | |
 Great Southern BankAU | 75<1% | +21 | 57% | 4% | +7 | |
 SBS BankNZ | 67<1% | -28 | 42% | 0% | +4 | |
 People First BankAU | 65<1% | 0 | 29% | 3% | +5 | |
 TSBNZ | 45<1% | -11 | 38% | 4% | -2 | |
 Bank of MelbourneAU | 42<1% | -36 | 52% | 5% | -5 | |
 Judo BankAU | 40<1% | +3 | 45% | 0% | +8 | |
 Heartland BankNZ | 35<1% | +9 | 57% | 6% | +6 | |
 RabobankNZ + AU | 32<1% | +22 | 75% | 0% | +9 | |
 IMB BankAU | 31<1% | +16 | 55% | 3% | +13 | |
 Newcastle PermanentAU | 29<1% | +34 | 48% | 0% | +10 | |
 Greater BankAU | 29<1% | +28 | 55% | 3% | +3 | |
 Beyond BankAU | 27<1% | +15 | 70% | 0% | +19 | |
 BankSAAU | 23<1% | -35 | 35% | 4% | -4 | |
 P&N BankAU | 22<1% | +64 | 82% | 0% | +23 | |
 The Co-operative BankNZ | 20<1% | +50 | 80% | 0% | +15 | |
 Teachers Mutual BankAU | 20<1% | +20 | 35% | 10% | -10 | |
 Unity BankAU | 14<1% | +36 | 79% | 0% | 0 | |
 MyState BankAU | 13<1% | +31 | 62% | 0% | 0 | |
 BankVicAU | 13<1% | +46 | 46% | 0% | +15 | |
 Australian Mutual BankAU | 13<1% | +54 | 62% | 0% | +15 | |
| 10<1% | -10 | 50% | 10% | -10 | ||
 RACQ BankAU | 10<1% | -30 | 30% | 10% | -10 | |
 Police BankAU | 9<1% | +44 | 44% | 0% | 0 | |
 Regional Australia BankAU | 7<1% | +14 | 57% | 14% | 0 | |
 Defence BankAU | 7<1% | +14 | 71% | 0% | 0 | |
 RAMSAU | 5<1% | -20 | 20% | 0% | 0 | |
 BCU BankAU | 5<1% | +20 | 40% | 0% | 0 | |
 Hume BankAU | 5<1% | +40 | 60% | 0% | 0 | |
 Auswide BankAU | 5<1% | +20 | 60% | 0% | 0 | |
 Bank FirstAU | 4<1% | 0 | 100% | 0% | +25 | |
 Australian Military BankAU | 4<1% | -25 | 75% | 0% | 0 | |
 ICBC (NZ)NZ | 3<1% | -33 | 33% | 0% | 0 | |
 UniBankAU | 3<1% | +100 | 100% | 0% | 0 | |
 Queensland Country BankAU | 3<1% | +100 | 67% | 0% | 0 | |
 Community First BankAU | 3<1% | +33 | 0% | 0% | 0 | |
 Bank of SydneyAU | 2<1% | -50 | 50% | 0% | 0 | |
| 1<1% | 0 | 0% | 0% | 0 | ||
 Bank of Baroda (NZ)NZ | 1<1% | 0 | 0% | 0% | 0 | |
| Bank of India (NZ)NZ | 1<1% | 0 | 0% | 0% | 0 | |
 Health Professionals BankAU | 1<1% | 0 | 0% | 0% | 0 | |
 Bank of usAU | 1<1% | 0 | 0% | 0% | 0 |