inAU + NZ
Highlighta brand

Non-bank lenders

-100-500+50+100
More negativeNet sentimentMore positive

Across: net sentiment. Size: share of voice. Ring: its sentiment mix. 1 brand with a single mention left off.

  • Positive
  • Neutral
  • Negative
  • Mixed

354mentions of 23 brands after looking at 705,999 comments and 250,208 posts on 406 channels in Australia and New Zealand

+10net sentiment: 24% negative, 34% positive

22%share of voice for Squirrel, the most talked about; First Credit Union is the best liked

Share of voice

Each brand’s share of every mention in this view, split by the sentiment towards it.

  • Positive
  • Neutral
  • Negative
  • Mixed

The funnel

Trackers ask a panel whether they know, would consider, use or prefer a brand. Here people say it unprompted. Each bar is all of a brand's staged mentions: from naming it in passing on the left to recommending it, with rejection set apart at the end. The less pale blue, the more people go past knowing the name.

  • Awareness
  • Consideration
  • Usage
  • Preference
  • Advocacy
  • Rejection
Sorted bymentions

Median of 5 brands with 20+ staged mentions57

Sorted by mentions. Bars under 20 staged mentions are faded. Choose a column to re-sort.

Loud is not the same as liked

Share of voice against net sentiment. The dashed lines are the medians.

-75-50-250+25+50+75+1000%1%5%10%20%Talked about and likedQuieter and likedTalked about and criticisedQuieter and criticisedShare of voiceNet sentimentHummHarmoneyMTF FinanceLatitude FinancialSquirrelFirst Credit UnionLiberty FinancialPepper MoneyAussie Home LoansMortgage ChoicePlentiCash Converters

Every brand in Non-bank lenders

Sort by any column. A rate from a handful of mentions swings hard, so read it against the count.

Every brand in this view, sortable
Weekly
SquirrelNZ7722%+4070%0%+14
Latitude FinancialNZ + AU6117%-3349%3%-3
Pepper MoneyAU5716%-1832%12%-11
First Credit UnionNZ4011%+9578%0%+10
HummNZ + AU3410%-2638%9%0
Cash ConvertersAU134%-3823%0%+8
HarmoneyNZ + AU93%-5622%11%-11
Aussie Home LoansAU82%-1225%0%0
Mortgage ChoiceAU82%-120%0%0
PlentiAU72%014%14%0
MTF FinanceNZ41%+7550%0%0
Liberty FinancialAU41%+2575%0%0
ResimacAU41%+7550%0%0
LendiAU41%+2550%0%0
MoneyMeAU41%+2550%0%0
UnityNZ3<1%+6733%0%0
La Trobe FinancialAU3<1%+6767%0%0
FirstmacAU3<1%00%0%0
Athena Home LoansAU3<1%-330%33%-33
TiimelyAU3<1%+3333%0%0
UDC FinanceNZ2<1%+50100%0%0
loans.com.auAU2<1%+5050%0%0
Police Credit UnionNZ1<1%+100100%0%+100