
ANZ
1,180 mentions in Australia and New Zealand, 3rd of 61 in Banks for share of voice. Net sentiment sits 32 points below the peer median.
- Markets
- NZ and AU
- Categories
- Banks · KiwiSaver/super
- Part of
- ANZ Group
- Website
- anz.com.au
ANZ among Banks
Across: net sentiment. Size: share of voice. Ring: its sentiment mix. 5 brands with a single mention left off.
- Positive
- Neutral
- Negative
- Mixed
- Share of voice
- 10%
- 3rd of 61, 1,180 mentions
- Net sentiment
- -32
- Peer median 0
- Net advocacy
- -6
- Peer median 0
- Rejection
- 7%
- 86 of 1,178 staged mentions
- 3rd of 61 for share of voice
- 29th of 36 for net sentiment
- 33rd of 36 for net advocacy
- 25th of 36 for past awareness
- 33rd of 36 for rejection
ANZ against its peers
The share of ANZ's mentions at each stage, against the median of the other brands in Banks mentioned in this view (60 of them).
Every staged mention of ANZ, 100%Rejection, the exit
Awareness
49%
+4 pts on peers (45%)
Names the brand in passing or in the news.
Consideration
11%
Level with peers (11%)
Weighing it up, asking about it, comparing.
Usage
31%
Level with peers (31%)
Says they bank, invest or are insured with it.
Preference
1%
+1 pts on peers (0%)
Chooses it over the alternatives.
Advocacy
<1%
-1 pts on peers (2%)
Recommends it to others.
Rejection
7%
+7 pts on peers (<1%)
Left it, refuses it or warns others off.
Mentions by week
- Positive
- Neutral
- Negative
- Mixed
Where the conversation happens
Mentions by source in Australia and New Zealand; the figure beside each count is net sentiment.
- Reddit815-24
- News334-55
- Brand pages250
- Reviewers and creators6-33
What the posts were about
Sence tags each finance post with what it covers. These are the topics of the posts ANZ was named under; brand page posts are not tagged, so they sit under "Not tagged".
- Banking474-41
- Home Loans267-40
- Credit and BNPL175-13
- Not tagged106-31
- Money Advice103-31
- Payments and Fintech88-11
- Scams and Fraud77-42
- Insurance25-28
- Investing250
- KiwiSaver and Super22-18
Who they leave for, and who they leave
Comments that reject one brand and name another they use, prefer or are weighing up.
Losing customers to
Rejects ANZ, names this brand instead.
- Suncorp Bank1633%
- Macquarie Bank918%
- Westpac48%
- Wise24%
- Kiwibank24%
- ASB24%
Winning customers from
Rejects this brand, names ANZ instead.
- BNZ222%
- Westpac111%
- ASB111%
- Heartland Bank111%
- Commonwealth Bank111%
- ME Bank111%
What people actually say
A spread of comments at each stage, as written. Comments that tag or name another commenter are left out.
“If it is anything like the anz lawsuit, people paid in cents. Lawyers get majority of money.”
negativeNews, Australia, Facebook, 31 Aug 2026
“When the government reviewed the scheme in 2021, they stripped **ANZ, ASB, AMP, Fisher Funds, and Mercer**”
neutralAlso mentionsASB, neutral sentimentAMP, neutral sentimentFisher Funds, neutral sentimentMercer, neutral sentiment
Reddit, New Zealand, 9 Sep 2026
“Why would anyone have a loan with ANZ these days? If you like burning money, buty a boat. At least you'll have some fun as your watch your money go up in smoke.”
negativeReddit, Australia, 7 Oct 2026
“No to clarify, I mean they decided to merge and anz can’t offer the same product which impacts us.”
negativeReddit, Australia, 28 Oct 2026
The posts that got ANZ talked about
- 45mentions
ANZ taking over our Suncorp home loan 😡
r/AusFinance on Reddit, 19 Oct 2026 · Home Loans
- 34mentions
The move over to ANZ means Suncorp borrowers ahead on their mortgage could soon see their minimum repayments rise. Here's everything you need to know on why, and what to do about i
Courier Mail on Facebook, 20 Oct 2026 · Home Loans, Money Advice
- 32mentions
A mum doing the right thing by making extra payments on her mortgage has been slugged with a $1100-a-month sting. It’s nothing to do with rates.
News.com.au on Facebook, 21 Oct 2026 · Home Loans
- 32mentions
More than a million Aussies have been told their bank is disappearing — and there’s a catch they need to know about.
News.com.au on Facebook, 8 Sep 2026 · Banking
Every brand in Banks
| Weekly | ||||||
|---|---|---|---|---|---|---|
| 3,36228% | -33 | 41% | 4% | -2 | ||
| 1,20010% | -46 | 39% | 6% | -4 | ||
| 1,18010% | -32 | 43% | 7% | -6 | ||
| 1,0919% | -24 | 43% | 7% | -5 | ||
| 8097% | +27 | 66% | 1% | +8 | ||
| 4754% | -12 | 61% | 5% | -3 | ||
| 4344% | -3 | 35% | 2% | +7 | ||
| 4043% | -20 | 51% | 4% | -2 | ||
| 3783% | -31 | 45% | 5% | -1 | ||
| 3503% | -3 | 50% | 2% | +2 | ||
| 2632% | +10 | 47% | 2% | +3 | ||
| 2612% | +19 | 58% | 3% | +4 | ||
| 2222% | -2 | 59% | 4% | +1 | ||
| 2122% | +5 | 55% | 3% | 0 | ||
| 1511% | -20 | 49% | 3% | -1 | ||
| 1311% | +48 | 69% | 0% | +20 | ||
| 120<1% | -37 | 41% | 18% | -15 | ||
| 112<1% | -7 | 38% | 3% | +3 | ||
| HSBCNZ + AU | 87<1% | -33 | 54% | 1% | -1 | |
| 78<1% | -42 | 53% | 10% | -8 | ||
| 75<1% | +21 | 57% | 4% | +7 | ||
| 67<1% | -28 | 42% | 0% | +4 | ||
| 65<1% | 0 | 29% | 3% | +5 | ||
| 45<1% | -11 | 38% | 4% | -2 | ||
| 42<1% | -36 | 52% | 5% | -5 | ||
| 40<1% | +3 | 45% | 0% | +8 | ||
| 35<1% | +9 | 57% | 6% | +6 | ||
| 32<1% | +22 | 75% | 0% | +9 | ||
| 31<1% | +16 | 55% | 3% | +13 | ||
| 29<1% | +34 | 48% | 0% | +10 | ||
| 29<1% | +28 | 55% | 3% | +3 | ||
| 27<1% | +15 | 70% | 0% | +19 | ||
| 23<1% | -35 | 35% | 4% | -4 | ||
| 22<1% | +64 | 82% | 0% | +23 | ||
| 20<1% | +50 | 80% | 0% | +15 | ||
| 20<1% | +20 | 35% | 10% | -10 | ||
| 14<1% | +36 | 79% | 0% | 0 | ||
| 13<1% | +31 | 62% | 0% | 0 | ||
| 13<1% | +46 | 46% | 0% | +15 | ||
| 13<1% | +54 | 62% | 0% | +15 | ||
| 10<1% | -10 | 50% | 10% | -10 | ||
| 10<1% | -30 | 30% | 10% | -10 | ||
| 9<1% | +44 | 44% | 0% | 0 | ||
| 7<1% | +14 | 57% | 14% | 0 | ||
| 7<1% | +14 | 71% | 0% | 0 | ||
| 5<1% | -20 | 20% | 0% | 0 | ||
| 5<1% | +20 | 40% | 0% | 0 | ||
| 5<1% | +40 | 60% | 0% | 0 | ||
| 5<1% | +20 | 60% | 0% | 0 | ||
| 4<1% | 0 | 100% | 0% | +25 | ||
| 4<1% | -25 | 75% | 0% | 0 | ||
| 3<1% | -33 | 33% | 0% | 0 | ||
| 3<1% | +100 | 100% | 0% | 0 | ||
| 3<1% | +100 | 67% | 0% | 0 | ||
| 3<1% | +33 | 0% | 0% | 0 | ||
| 2<1% | -50 | 50% | 0% | 0 | ||
| 1<1% | 0 | 0% | 0% | 0 | ||
| 1<1% | 0 | 0% | 0% | 0 | ||
| Bank of India (NZ)NZ | 1<1% | 0 | 0% | 0% | 0 | |
| 1<1% | 0 | 0% | 0% | 0 | ||
| 1<1% | 0 | 0% | 0% | 0 |