inAU + NZ
Highlighta brand

Neobanks and payments

-500+50+100
More negativeNet sentimentMore positive

Across: net sentiment. Size: share of voice. Ring: its sentiment mix. 1 brand with a single mention left off.

  • Positive
  • Neutral
  • Negative
  • Mixed

1,518mentions of 14 brands after looking at 705,999 comments and 250,208 posts on 406 channels in Australia and New Zealand

+17net sentiment: 20% negative, 38% positive

39%share of voice for Up, the most talked about; Wise is the best liked

Share of voice

Each brand’s share of every mention in this view, split by the sentiment towards it.

  • Positive
  • Neutral
  • Negative
  • Mixed
  1. Up
    39%593
  2. Wise
    28%424
  3. Revolut
    17%261
  4. PayPal
    10%146
  5. Tyro
    2%33
  6. OFX
    1%18
  7. Western Union
    <1%14
  8. Airwallex
    <1%8
  9. Emerge
    <1%5
  10. Remitly
    <1%5
  11. Xe
    <1%5
  12. Beem
    <1%3

The funnel

Trackers ask a panel whether they know, would consider, use or prefer a brand. Here people say it unprompted. Each bar is all of a brand's staged mentions: from naming it in passing on the left to recommending it, with rejection set apart at the end. The less pale blue, the more people go past knowing the name.

  • Awareness
  • Consideration
  • Usage
  • Preference
  • Advocacy
  • Rejection
Sorted bymentions

Median of 5 brands with 20+ staged mentions259

  1. Up593
  2. Wise423
  3. OFX18

Sorted by mentions. Bars under 20 staged mentions are faded. Choose a column to re-sort.

Loud is not the same as liked

Share of voice against net sentiment. The dashed lines are the medians.

-50-250+25+50+75+1000%1%5%10%20%30%Talked about and likedQuieter and likedTalked about and criticisedQuieter and criticisedShare of voiceNet sentimentRevolutWiseEmergePayPalRemitlyWestern UnionXeOFXUpAirwallexBeemTyro

Every brand in Neobanks and payments

Sort by any column. A rate from a handful of mentions swings hard, so read it against the count.

Every brand in this view, sortable
Weekly
UpAU59339%+1267%2%+5
WiseNZ + AU42428%+3875%2%+13
RevolutNZ + AU26117%+1958%3%+4
PayPalNZ + AU14610%-1645%0%+2
TyroAU332%-1833%0%0
OFXNZ181%+1783%0%+11
Western UnionNZ14<1%-2143%0%+14
AirwallexAU8<1%+6363%0%+25
EmergeNZ5<1%+6040%0%0
RemitlyNZ5<1%+2080%0%+20
XeNZ5<1%+8040%0%+20
BeemAU3<1%+3367%0%0
DoshNZ2<1%+10050%0%0
BeforepayAU1<1%00%0%0