Bankwest againstBanksinAU + NZ

Bankwest

222 mentions in Australia and New Zealand, 13th of 61 in Banks for share of voice. Net sentiment sits 2 points below the peer median.

Markets
AU
Category
Banks
Part of
Commonwealth Bank
Compare Bankwest with other Banks

Bankwest among Banks

-100-500+50+100
More negativeNet sentimentMore positive

Across: net sentiment. Size: share of voice. Ring: its sentiment mix. 5 brands with a single mention left off.

  • Positive
  • Neutral
  • Negative
  • Mixed
Share of voice
2%
13th of 61, 222 mentions
Net sentiment
-2
Peer median 0
Net advocacy
+1
Peer median 0
Rejection
4%
9 of 222 staged mentions
  • 13th of 61 for share of voice
  • 18th of 36 for net sentiment
  • 20th of 36 for net advocacy
  • 8th of 36 for past awareness
  • 22nd of 36 for rejection

Bankwest against its peers

The share of Bankwest's mentions at each stage, against the median of the other brands in Banks mentioned in this view (60 of them).

Every staged mention of Bankwest, 100%Rejection, the exit

  1. Awareness

    36%

    -10 pts on peers (46%)

    Names the brand in passing or in the news.

  2. Consideration

    17%

    +7 pts on peers (10%)

    Weighing it up, asking about it, comparing.

  3. Usage

    37%

    +6 pts on peers (31%)

    Says they bank, invest or are insured with it.

  4. Preference

    1%

    +1 pts on peers (0%)

    Chooses it over the alternatives.

  5. Advocacy

    4%

    +3 pts on peers (2%)

    Recommends it to others.

  6. Rejection

    4%

    +3 pts on peers (<1%)

    Left it, refuses it or warns others off.

Mentions by week

  • Positive
  • Neutral
  • Negative
  • Mixed
7 AugWeek of 6 Nov

Where the conversation happens

Mentions by source in Australia and New Zealand; the figure beside each count is net sentiment.

  • Reddit
    167+23
  • Brand pages
    37-92
  • News
    17-59
  • Reviewers and creators
    1+100

What the posts were about

Sence tags each finance post with what it covers. These are the topics of the posts Bankwest was named under; brand page posts are not tagged, so they sit under "Not tagged".

  • Banking
    88-26
  • Credit and BNPL
    64+47
  • Payments and Fintech
    41-32
  • Home Loans
    29-55
  • Money Advice
    19+11
  • Insurance
    8-12
  • Not tagged
    5+60
  • Scams and Fraud
    20
  • Investing
    1+100

Who they leave for, and who they leave

Comments that reject one brand and name another they use, prefer or are weighing up.

Losing customers to

Rejects Bankwest, names this brand instead.

Winning customers from

Rejects this brand, names Bankwest instead.

What people actually say

A spread of comments at each stage, as written. Comments that tag or name another commenter are left out.

  • “Bank west at it again One of their executives has a big spending problem or a gambling addiction.”
    negative

    News, Australia, Facebook, 16 Aug 2026

  • “Bankwest is fully owned by CBA..”
    neutral

    Also mentionsCommonwealth Bank, neutral sentiment

    Reddit, Australia, 7 Sep 2026

  • “BankWest still have real people answering the phones.”
    positive

    Reddit, Australia, 25 Sep 2026

  • “Bankwest operates under CBA's license, and Ubank operates under NAB's license... As they are the authorised ADI with the associated guarantee if they collapse we have bigger problems.”

The posts that got Bankwest talked about

  1. RESOLVED 29/09/2026 2:30PM WST The issues some customers may have experienced with services today have now been resolved. Some payments may still take a little longer than usual to

    Bankwest on Facebook, 29 Sep 2026 · Banking, Payments and Fintech

    12mentions
  2. Zero fee credit cards I can use to verify my age on Steam - No intention of actually using it (and I'm poor)

    r/AusFinance on Reddit, 15 Oct 2026 · Credit and BNPL

    11mentions
  3. Suncorp Bank no longer

    r/AusFinance on Reddit, 7 Sep 2026 · Banking

    11mentions
  4. Following yesterday’s RBA decision, our standard variable rate for new and existing home loans will increase by 0.25% p.a., effective 13 November 2026. If you're a customer with a

    Bankwest on Facebook, 4 Nov 2026 · Home Loans

    9mentions

Every brand in Banks

Every brand in this view, sortable
Weekly
Commonwealth BankAU3,36228%-3341%4%-2
NABAU1,20010%-4639%6%-4
ANZNZ + AU1,18010%-3243%7%-6
WestpacNZ + AU1,0919%-2443%7%-5
Macquarie BankAU8097%+2766%1%+8
INGAU4754%-1261%5%-3
KiwibankNZ4344%-335%2%+7
Suncorp BankAU4043%-2051%4%-2
Bendigo BankAU3783%-3145%5%-1
ASBNZ3503%-350%2%+2
BNZNZ2632%+1047%2%+3
RevolutNZ + AU2612%+1958%3%+4
BankwestAU2222%-259%4%+1
UbankAU2122%+555%3%0
St.George BankAU1511%-2049%3%-1
Bank AustraliaAU1311%+4869%0%+20
Bank of QueenslandAU120<1%-3741%18%-15
AMPNZ + AU112<1%-738%3%+3
HSBCNZ + AU87<1%-3354%1%-1
ME BankAU78<1%-4253%10%-8
Great Southern BankAU75<1%+2157%4%+7
SBS BankNZ67<1%-2842%0%+4
People First BankAU65<1%029%3%+5
TSBNZ45<1%-1138%4%-2
Bank of MelbourneAU42<1%-3652%5%-5
Judo BankAU40<1%+345%0%+8
Heartland BankNZ35<1%+957%6%+6
RabobankNZ + AU32<1%+2275%0%+9
IMB BankAU31<1%+1655%3%+13
Newcastle PermanentAU29<1%+3448%0%+10
Greater BankAU29<1%+2855%3%+3
Beyond BankAU27<1%+1570%0%+19
BankSAAU23<1%-3535%4%-4
P&N BankAU22<1%+6482%0%+23
The Co-operative BankNZ20<1%+5080%0%+15
Teachers Mutual BankAU20<1%+2035%10%-10
Unity BankAU14<1%+3679%0%0
MyState BankAU13<1%+3162%0%0
BankVicAU13<1%+4646%0%+15
Australian Mutual BankAU13<1%+5462%0%+15
Virgin Money AustraliaAU10<1%-1050%10%-10
RACQ BankAU10<1%-3030%10%-10
Police BankAU9<1%+4444%0%0
Regional Australia BankAU7<1%+1457%14%0
Defence BankAU7<1%+1471%0%0
RAMSAU5<1%-2020%0%0
BCU BankAU5<1%+2040%0%0
Hume BankAU5<1%+4060%0%0
Auswide BankAU5<1%+2060%0%0
Bank FirstAU4<1%0100%0%+25
Australian Military BankAU4<1%-2575%0%0
ICBC (NZ)NZ3<1%-3333%0%0
UniBankAU3<1%+100100%0%0
Queensland Country BankAU3<1%+10067%0%0
Community First BankAU3<1%+330%0%0
Bank of SydneyAU2<1%-5050%0%0
Bank of China (NZ)NZ1<1%00%0%0
Bank of Baroda (NZ)NZ1<1%00%0%0
Bank of India (NZ)NZ1<1%00%0%0
Health Professionals BankAU1<1%00%0%0
Bank of usAU1<1%00%0%0